Service Delivery Manager – HPC Managed Services
Tyson Jay Recruitment Pte. Ltd. · Posted Nov 15, 2026
- Singapore
- Full-time · Manager
- 5+ years
Manage and improve the delivery of HPC and research IT services, ensuring stability, incident response, change management, and service level compliance.
Responsibilities
- Oversee day‑to‑day service operations
- Coordinate incident, major incident, change, problem, and service request processes
- Manage vendor and internal team coordination
- Drive root‑cause analysis and service improvements
- Monitor SLA performance and conduct service reviews
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline
- Nice to have: HPC
- Nice to have: Cloud
- Nice to have: Data Centres
- Nice to have: Infrastructure-heavy environments