- Waterloo, Ontario, Canada
- Hybrid
- Full-time · Mid
- 3+ years
Support and enhance technology solutions for employees and clients, including incident management and continuous improvement initiatives.
Compensation
Your base pay will be based on your skills, qualifications and experience
Responsibilities
- Support implementation of corporate policies, standards, and procedures related to technical systems, architecture, governance, and solution management
- Collaborate with Business and IT teams on solution design, development, and quality management for shared infrastructure systems and applications
- Work with internal and external partners to enhance system quality through issue identification, maintenance activities, and solution implementation
- Perform hands‑on configuration, troubleshooting, upgrades, and replacements of hardware and application software
- Assist in the maintenance and documentation of internal processes and quality system management to uphold organizational standards
Requirements
- post‑secondary degree in computer science, computer systems engineering, software engineering, or an equivalent combination of education and experience