Managing Director - Digital Infrastructure and Reliability
United Airlines, Inc. · Posted Nov 8, 2026
- Full-time · Manager
Lead strategy, engineering, and operations for United’s digital infrastructure, ensuring secure, resilient, and efficient technology services across on‑premises, hybrid cloud, and SaaS environments.
Responsibilities
- Define and execute a 5‑to‑7 year strategy for secure, resilient, and efficient technology services
- Oversee infrastructure engineering and operations across on‑premises data centers, hybrid cloud, and SaaS environments
- Modernize service delivery through full‑stack observability, AI‑enabled operations, generative AI, and intelligent automation
- Own the DT Command Center and enterprise incident and problem management
- Embed Zero Trust, immutable data protection, and validated recovery capabilities into infrastructure services