Lead and supervise a team of customer service representatives in a retirement benefits environment, ensuring high-quality member service and operational excellence.
Responsibilities
Lead and develop your team
Create a positive, inclusive, and collaborative team environment
Coach, mentor, and support employees in their professional growth
Set clear expectations and provide ongoing feedback
Conduct regular performance evaluations and development discussions
Requirements
Bachelor’s degree in Business Administration or related field
Sr Client Advocate IBlueCross BlueShield of South Carolina · Columbia, US+2 more