- Tofino, British Columbia, Canada
- On-site
- Full-time · Lead
- CA$50K per year
- 1+ years
Join the Spa Team as a Spa Supervisor to ensure efficient and personalized guest service meeting Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
Compensation
$49,750 per year
Responsibilities
- Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
- Support and assist the Spa Manager as they are responsible and accountable for the actions of all Spa Team Members.
- Work as a ‘hands-on’ supervisor assisting the team as they strive to meet or exceed guests’ expectations.
- Be the contact person for all guests or team members who may be requiring immediate assistance, and follow up with guest concerns as necessary.
- Handle Receptionist/Coordinator duties such as reservation calls, welcoming guest to the spa, cashier and cash-outs, coordinating practitioner schedule and appointments and other administration duties.
Requirements
- Nice to have: Previous spa product line knowledge
- Nice to have: Previous experience in another spa or full-service hotel
- Nice to have: Previous experience as a Massage or Spa Practitioner