- Las Vegas, Nevada, United States
- On-site
- Full-time · Associate
- $0–$0
- 0–1 years
A Guest Experience Ambassador is responsible for delivering exceptional guest service while supporting the operational functions of the Front Office. This role combines traditional front desk responsibilities with room inventory management and arrival planning to ensure an efficient operation and seamless guest experience.
Compensation
Compensation Type Hourly
Responsibilities
- Welcome guests in a friendly, professional, and courteous manner
- Complete guest check-ins and check-outs accurately and efficiently
- Respond promptly and professionally to guest requests, concerns, and service recovery opportunities
- Promote Marriott Bonvoy enrollment and hotel upsell opportunities
- Maintain a positive and engaging guest experience throughout each interaction
Requirements
- High School Diploma or GED
- Nice to have: Hospitality experience
- Nice to have: Customer service experience
- Nice to have: Front desk experience
- Nice to have: Reservations experience