- Bangalore, Karnataka, India
- Full-time · Senior
- 5+ years
Responsible for installing, planning, implementing, overseeing, and maintaining technology platforms, specifically ServiceNow. Providing technical direction for infrastructure implementation and interfacing with stakeholders to meet requirements while ensuring business continuity.
Responsibilities
- Perform day to day support, administration and maintenance of the ServiceNow platform including midservers and integration points
- Partner closely with the business and IT teams to gather input for support ServiceNow configuration, implementation, and support
- Work with associates to troubleshoot and resolve incidents related to the ServiceNow platform
- Troubleshoot bugs, fix defects, support users and build enhancements for applications built in the platform
- Provide guidance within the platform to design and implement ongoing improvements for a portfolio of processes
Requirements
- Bachelor’s degree in computer science or related field
- Nice to have: ServiceNow – Accounts Payable Operations Experience
- Nice to have: ServiceNow – Certified Implementation Specialist