Field inbound and outbound calls, chats, emails, and virtual assistance to support federal clients, meeting SLAs and KPIs.
Locations (2)
Dallas, Texas, United States
Frostburg, Maryland, United States
Compensation
The pay range for this position is $15.00 - $17.50.
Responsibilities
Respond to inbound and outbound calls, electronic chat, fax, customer emails, active tickets
Answer inquiries by clarifying, researching, locating, or processing desired information
Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems
Fulfill requests by clarifying desired information, completing transactions, and forwarding requests
Effectively carry out a series of work instructions within a call center environment without supervision
The Service Coordinator (Mental Health Case Manager) assesses clients, coordinates interdisciplinary team meetings, discharge planning, and overall treatment plan implementation on the unit.
Compensation
$33—$35 USD
Responsibilities
Assesses clients to identify individual problem areas necessitating treatment and complete assessments
Coordinates interdisciplinary team meetings and discharge planning efforts among the multidisciplinary treatment team
Coordinates overall treatment plan implementation for the client on the unit, working closely with nursing staff to ensure continuity of treatment efforts
Lead delivery of IT field services and operational support across a designated region, managing a team of Regional Analysts and ensuring seamless service delivery.
Responsibilities
Review technician deliverables and ticket notes
Manage enterprise-level customer tickets and provide operational support
Handle call queues, service ticket scheduling, logistics, and resource coordination
The Analyst, Insurance Compliance, is responsible for ensuring that adequate insurance coverage exists, paid per lender guidelines and documented appropriately.
Locations (2)
Tonawanda, New York, United States
Buffalo, New York, United States
Compensation
Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $55,000 to $60,000.
Responsibilities
First level of contact on insurance questions, coverage requirements and investor guidelines
Interact with internal and external customers as required to obtain proof of insurance
Evaluate Insurance documentation and review against system and lender guidelines
Follow-up on insurance exception items within specified time frames
Disburse escrow funds for timely payment of insurance premium
Requirements
High school diploma or equivalent
Associate's degree in Business, Finance, or related discipline
Responsible for identifying, generating, and fostering relationships within the outside/inside community, including building and construction materials in residential and commercial applications within an assigned area and customers.
Compensation
Pay: $100,000+ Total Compensation ($50,000 base salary + Uncapped commission with no market restrictions)
Responsibilities
Present and sell Forge + Build products and services
Maintain knowledge of all product services
Build and maintain collaborative relationships with contractors, builders, developers, homeowners
Manage POS systems related to selling materials
Facilitate and foster store partnership and collaboration within internal clients
Requirements
Nice to have: Previous sales experience in the construction industry
Nice to have: General knowledge of the construction industry
Responsible for identifying, generating, and fostering relationships within the outside/inside community, including building and construction materials in residential and commercial applications within an assigned area and customers.
Compensation
Pay: $100,000+ Total Compensation ($50,000 base salary + Uncapped commission with no market restrictions)
Responsibilities
Present and sell Forge + Build products and services
Maintain knowledge of all product services
Build and maintain collaborative relationships with contractors, builders, developers, homeowners
Manage POS systems related to selling materials
Facilitate store partnership and collaboration within internal clients
Requirements
Nice to have: Previous sales experience in the construction industry
Nice to have: General knowledge of the construction industry
Responsible for maintaining daily yard operations and standards, ensuring an excellent customer experience while upholding safety standards throughout the yard.
Responsibilities
Manage yard inventory control and procedures, including staging, loading, unloading, shipping, receiving, cycle counts, and transfers.
Maintain a safe, hazard‑free, and organized yard in accordance with company standards.
Ensure all safety requirements and training are completed.
Deliver a high standard of customer experience.
Communicate issues that could impact the business to the Store Manager in a timely and effective manner.
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