- Plano, Texas, United States
- Full-time · Entry
Learns and demonstrates proficiency in a minimum of one (1) of the following clinical front office operations: Patient Registration and Scheduling, Patient Access Call Center, Patient Arrival & Admitting, Patient Financial Services/Collections, Patient After Visit Scheduling, Medical Insurance Verification, Internal & External Referrals Management, Procedure Precertification & Authorization.
Compensation
Salary is commensurate with education, skills, and relevant experience.
Responsibilities
- Learns and maintains up-to-date knowledge of the EPIC electronic medical record (EMR) system, front office clinical workflows and policies and procedures.
- Delivers superior customer service, representing UT Southwestern in a positive and professional manner to patients, colleagues and the community.
- Builds rapport and communication with internal and external team members to ensure best outcomes for the patient in a comprehensive clinical care model.
- Maintains patient confidentiality in accordance with HIPAA and UT Southwestern policy.
- Maintains neatness of customer waiting area; keeps area stocked with pamphlets and other materials as appropriate.
Requirements
- High School Diploma or equivalent