Customer Service Representative (Collections experience)
New Frontier Immigration Law · Posted Nov 9, 2026
- Remote
- Remote
- Contract
- MX$18K–MX$20K per month
The Customer Service Representative works on the Client Experience Team and is responsible for managing overdue client accounts through a client-centered approach making proactive outbound contact, processing payments, maintaining accurate records, and providing responsive inbound support.
Compensation
$18,000 - $20,000 MXN Monthly DOE
Responsibilities
- Make outbound calls to overdue clients from the assigned account list
- Process phone payments for inbound and outbound payment calls
- Log all payments in the daily payment tracker before end of business
- Update the overdue client list in real time
- Manage client accounts by preparing contracts, applying payments accurately, setting up and maintaining payment plans