- Tsim Sha Tsui, Hong Kong SAR, China +1 more
- 1+ years
Deliver exceptional first impressions and manage front office operations at Kimpton Tsim Sha Tsui Hong Kong.
Locations (2)
- Tsim Sha Tsui, Hong Kong SAR, China
- Hong Kong SAR, China
Responsibilities
- Deliver bespoke staying experience based on Kimpton Guest Journey
- Execute Kimpton’s unique approach to guest engagement, creating memorable experiences that inspire guest loyalty
- Perform all activities relevant to Front Desk, Guest Relations and Guest Service Centre such as check in/check-out, lobby duty, cashiering and handling all incoming calls
- Develop and maintain strong guest relations to ensure loyalty among IHG One Rewards Members
- Master various communication channels to ensure guests’ requests are promptly and professionally handled
Requirements
- Bachelor’s degree in hotel management or equivalent
- Nice to have: Other languages