Tech Lead Python responsible for providing technical leadership to globally distributed teams and designing/developing scalable Python-based backend services.
Locations (4)
Costa Rica
Peru
Colombia
Bolivia
Responsibilities
Provide technical leadership to globally distributed Python teams, ensuring quality standards and best practices.
Coordinate team activities and report progress to client.
Design, develop, and maintain scalable Python-based backend services.
Build and integrate RESTful APIs with internal and external systems.
We're looking for a Technical Product Manager to own requirements and interface design for strategic initiatives.
Compensation
Bill rate can be up to $110 USD/Hour
Responsibilities
Translate business requirements from Finance, Sales, Deal Desk, and Legal stakeholders into technical requirements and user stories with clear acceptance criteria.
Lead payload-level design discussions covering event structures, field definitions, validation rules, and versioning.
Own API contracts across UDS services (Ingestion, Processing, Extraction, Reconciliation) and integrations with CI, BRIM, Sales CRM, and CSP, including schema governance and change management.
Partner with the engineering team on data model decisions, including partitioning and access patterns in Cosmos DB and event flows in Kafka.
Define and prioritize the backlog, and manage dependencies with upstream and downstream system owners.
Own requirements and interface design for strategic initiatives, translating business needs into technical stories and leading payload-level and API contract discussions.
Responsibilities
Translate business requirements into technical requirements and user stories
Lead payload-level design discussions
Own API contracts across UDS services and integrations
Partner with engineering on data model decisions
Define and prioritize backlog and manage dependencies
Technical Product Manager to own requirements and interface design for Unified Data Store (UDS) and Commit & Overage Program.
Responsibilities
Translate business requirements from Finance, Sales, Deal Desk, and Legal stakeholders into technical requirements and user stories with clear acceptance criteria.
Lead payload-level design discussions covering event structures, field definitions, validation rules, and versioning.
Own API contracts across UDS services (Ingestion, Processing, Extraction, Reconciliation) and integrations with CI, BRIM, Sales CRM, and CSP, including schema governance and change management.
Partner with the engineering team on data model decisions, including partitioning and access patterns in Cosmos DB and event flows in Kafka.
Define and prioritize the backlog, and manage dependencies with upstream and downstream system owners.
Technical Support Engineer responsible for tier‑2/tier‑3 customer support, diagnosing and resolving complex issues on a multi‑tenant B2B SaaS platform.
Compensation
Salary: 25,000 ZAR to 32,000 ZAR
Responsibilities
End‑to‑end case resolution
Manage inbound queue via Intercom, triage by severity and business impact
Conduct deep diagnostic investigations
Reproduce issues in staging/test tenants
Package and elevate verified defects to Product Lead
Develop and execute test strategies and plans from user stories, requirements, acceptance criteria, technical designs, and customer workflows.
Test RESTful APIs including request/response validation, HTTP behavior, JSON payloads, authentication and authorization, permissions, error conditions, and boundary scenarios.
Use API client or testing tools such as Postman or Bruno.
Perform functional, integration, regression, exploratory, negative, and end-to-end testing.
Create, configure, and manage test data for complex system workflows.
Develop and execute test strategies and test plans from user stories, requirements, acceptance criteria, technical designs, and customer workflows
Test RESTful APIs, including request and response validation, HTTP behavior, JSON payloads, authentication and authorization, permissions, error conditions, and boundary scenarios
Use an API client or testing tool such as Postman, Bruno, or a comparable tool
Investigate issues across applications, APIs, cloud services, data, and integration boundaries
Perform functional, integration, regression, exploratory, negative, and end-to-end testing
Senior Zendesk Administrator responsible for configuring and maintaining Zendesk across multiple markets, including support, guide, talk, and messaging channels.
Responsibilities
Build and maintain core Zendesk setup across Support, Guide, Talk, and Messaging
Configure Voice, email, webform, messaging, and Help Center for each market
Translate migration plans into configuration and support go-live and hypercare
Configure marketplace apps, webhooks, and custom API integrations
Document all configuration and market-specific deviations
Requirements
Nice to have: Zendesk Admin certification
Nice to have: Experience migrating from Salesforce Service Cloud
Senior Technical Account ManagerMediaAlpha · Los Angeles, US
Tech Lead PythonEncora · Remote, Costa Rica+3 more
Senior Zendesk AdministratorFlix · Lisbon, Portugal