Responsible for day‑to‑day servicing of institutional clients, coordinating onboarding, KYC, reporting and invoicing, while ensuring high quality service and continuous improvement.
Responsibilities
Lead coordination of institutional client onboarding
Receive and service client requests
Liaise with sales and internal teams for KYC documentation
Ensure timely client reporting
Communicate large inflow/outflows
Requirements
Nice to have: Fluency in English
Nice to have: Additional European language skills
Nice to have: Experience in asset management industry
Lead and strengthen compliance across a global maritime and offshore organisation, developing and implementing effective global compliance processes to support responsible and sustainable business practices.
Responsibilities
Own and develop DOF’s global compliance framework, policies and procedures.
Set Group-wide compliance standards and drive consistent ways of working across regions and functions, balancing global consistency with local regulatory requirements.
Lead compliance risk assessments, follow-up actions and management reporting.
Lead and oversee integrity due diligence and Know Your Customer (KYC) processes.
Maintain oversight of sanctions and export control requirements.
The Gold Loan Relationship Officer is responsible for sourcing new customers, generating Gold Loan business, maintaining customer relationships, and ensuring smooth processing of loan applications.
Responsibilities
Source and acquire new customers for Gold Loan products through market activities, referrals, existing customer relationships, and local networking.
Achieve assigned monthly business and disbursement targets.
Explain Gold Loan products, interest rates, repayment options, and applicable charges to customers.
Coordinate with customers for documentation, KYC, loan processing, and disbursement.
Build and maintain strong relationships with existing and prospective customers.
