Client Care Agent
Agriculture Financial Services Corporation · Posted Nov 9, 2026
- La Crete, Alberta, Canada
- On-site
- Full-time · Entry
- CA$48K–CA$62K per year
- 1–3 years
The Client Care Agent is a self-starter and communicator who manages client relationships, handles inquiries, and educates clients on AFSC products through multiple channels to ensure a positive experience.
Compensation
The full salary range for the position is provided for transparency; however, in accordance with Government of Alberta compensation guidelines, the range in which an individual can be hired into is $47,920.00 - $62,008.00. Northern Allowance Pay of $800.00 per month in addition to base salary.
Responsibilities
- Manage client relationships by welcoming clients, handling client requests/inquiries and educating clients on AFSC products and services through multiple communication channels (in person, over the phone, electronically and online).
- Ensure a positive experience through courteous interactions.
- Manage client relationships by carrying out procedural tasks and referring clients to the appropriate team member as required.
- Provide quality service to clients while identifying opportunities to secure new business or support retention.
- Execute a range of client service activities, including handling client information and answering enquiries in a fast-paced multifaceted environment.
Requirements
- High School Diploma
- College Diploma
- Nice to have: Insurance knowledge
- Nice to have: Lending knowledge
- Nice to have: Risk management knowledge