Customer Experience Agent
Thomas Scientific LLC · Posted Nov 7, 2026
- Irvine, California, United States
Supports customers throughout the order process, answers product questions, processes returns, and works cross-functionally with other departments to ensure a positive customer experience.
Responsibilities
- Processes orders
- Enters email and telephone orders into the ERP
- Provides product information
- Coordinates with internal teams to meet customer needs
- Resolves customer issues
Skills
Benefits
- Health, Dental & Vision coverage
- Company-paid life and AD&D insurance