Customer Service Representative - Technical Service
Patterson Companies, Inc. · Posted Nov 9, 2026
- Montreal, Quebec, Canada
- 1–3 years
Provide professional dispatching and scheduling support for Patterson Dental service requests.
Responsibilities
- Actively triage calls and inquiries from clients
- Manage the life cycle of service orders including creation, editing, completion and invoicing
- Collaborate with the Patterson National Repair Centre team and service coordinators at nine locations
- Answer calls from clients, technicians and Patterson Canada representatives
- Create work orders, manufacturer estimates and invoices in the computer system
Requirements
- High school diploma or equivalent
- Nice to have: Knowledge of the dental industry