Provide excellent customer service and support to a designated group of customers, ensuring their needs are met and issues are resolved promptly.
Compensation
The expected salary range for this position based on the primary location of Manitoba is 79,144.00 and 103,876.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.
Responsibilities
Perform installations, maintain and repair customers’ instrumentation on site
Enhance equipment uptime and reliability by performing preventative maintenance
Ensure peak equipment performance and regulatory compliance
Conduct detailed site inspections and complete required documentation
Offer expert recommendations for preparing suitable environments for Roche instrument installations
Requirements
Diploma of collegial studies in electronic technology or community college Specialty in Biomedical Engineering or related field
Maintains the electronic health record by analyzing medical records for completeness, determining deficiencies, notifying providers, and ensuring accurate and timely filing and chart order.
Compensation
Pay Range is $25.75 to $33.07 / hour
Responsibilities
Analyzes medical records for completeness
Determines deficiencies and notifies providers to complete records
Ensures accurate and timely filing and chart order of medical records
Maintains and retrieves medical records and reports
Aid the Surplus Store with wiping and refurbing computers, laptops, and other electronic items that come through the Property Disposal Request Process, and assist with furniture deliveries across campus.
Responsibilities
Wipe PC's, hard drives, laptops to make them store ready or e-waste them
Aid with the Surplus Store with inventory and organize items
Aid with delivery of furniture to on campus locations
Aid the Surplus Store operations for closed days
Help recycle and sort E-waste
Requirements
Nice to have: Wiping and refurbing electronic items
The Behavioral Health Technician (BHT) will monitor clients, transport them for treatment, communicate and document all occurrences, and help to provide a safe, caring environment in which the clients can recover.
Responsibilities
Monitor and supervise clients at all times
Ensure clients adhere to facility rules
Provide support and intervention by verbally supporting clients
De-escalate situations through nonviolent crisis intervention
Transport clients and/or staff to and from a variety of destinations
Requirements
Nice to have: Professional and/or personal experience with substance abuse treatment
Serves as the primary coordinator for professional development course offerings, events, and meetings for the IEC Chesapeake Chapter. Drives outreach and engagement efforts that expand member and student enrollment in professional development programs, increase facility utilization, and promote participation in chapter events.
Responsibilities
Coordinates professional development courses, events, facility usage, and meetings
Serves as the primary point of contact with vendors, contractors, and partners
Oversees scheduling and coordination of revenue-generating and co-sponsored events
Monitors event and facility activities to ensure requirements are fulfilled
Applies and administers event planning and facility usage policies, procedures, and safety protocols
Monitor, transport, and support clients in a substance abuse treatment setting, ensuring safety and adherence to program rules.
Responsibilities
Monitor and supervise clients at all times, including the Recovery Community, 12‑step meetings, gym, outside activities, Outpatient Clinic, and wherever and whenever you are in the presence of active program participants.
Ensure that clients adhere to facility rules, providing guidance and assurance of program guidelines and requirements.
Provide support and intervention by verbally supporting clients as needed in times of confusion, discontent, and disappointment, helping them to understand the value of the treatment experience while maintaining appropriate boundaries. De‑escalate situations through nonviolent crisis intervention and a personal commitment to client wellbeing.
Transport clients and/or staff to and from a variety of destinations at the direction and discretion of your immediate supervisor or designee.
Maintain record keeping and documentation, including daily shift reports, client behavioral incidents and any consequences given to clients or turned in to staff, maintenance needs, and forms or documents used during a treatment episode.
Requirements
Nice to have: Professional and/or personal experience with substance abuse treatment
Business Technical Support agent responsible for resolving client issues for Spectrum’s data, voice, video and managed services
Responsibilities
Serve as the main point of contact for mid and large business clients
Respond to client issues reported through phone, trouble tickets, email and portals
Document technical issues in Spectrum’s systems and coordinate fixes with internal and external teams
Support clients on network technologies including Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security and Managed WiFi
Troubleshoot incidents involving WAN/LAN topologies, fiber and voice technologies, plus large corporate hardware and software environments
Requirements
Bachelor’s or associate degree in a technical field or equivalent education and training
Nice to have: Cisco or Juniper Certification such as CCENT, CCNA, JCNIA, JNCSP or equivalent