- Land O Lakes, Florida, United States
- 1+ years
Coordinate scheduling of tests and procedures for the GI department, communicating with physicians and patients, and maintaining scheduling systems.
Responsibilities
- Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
- Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.
- Demonstrate superb telephone etiquette, team player attitude and professional communication skills always.
- Exhibit working knowledge in the use of all registration, scheduling systems, and Web based resources.
- Maintain basic understanding of the medical needs during the screening process for scheduling an appointment.
Requirements
- High school graduate or equivalent
- Nice to have: GI experience