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1–2 jobs· newest first

Specialist-Accounts Receivable Follow Up
Baptist · Memphis, US
Specialist-Accounts Receivable Follow Up
Baptist · Memphis, US

+10K new in the last hour

Specialist-Accounts Receivable Follow Up

Baptist · Posted Nov 11, 2026

Memphis, Tennessee, United States

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Specialist-Accounts Receivable Follow Up

Baptist · Posted Nov 11, 2026

Memphis, Tennessee, United States
1+ years

Apply with RefersoAI Apply on careers page

The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication.

Responsibilities

Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues.
Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment.
Requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing.
Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure.
Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments.

Requirements

Experience in the healthcare setting or educational coursework
One (1) year experience in physician’s office or hospital setting
Training: PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office
Knowledge of insurance billing and collections and insurance guidelines

Skills

insurance billing collections CMS guidelines TennCare Medicaid NCCI CCI LMRP Medical Necessity edits ICD-9 ICD-10 CPT HCPCS Microsoft Office

See full job description

The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication.

Responsibilities

Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues.
Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment.
Requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing.
Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure.
Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments.

Requirements

Minimum Required: Experience in the healthcare setting or educational coursework
Preferred/Desired: One (1) year experience in physician’s office or hospital setting.
Preferred/Desired: Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields

Skills

Microsoft Office Insurance billing and collections Insurance guidelines CMS guidelines TennCare Medicaid NCCI CCI LMRP Mutually Exclusive and Medical Necessity edits

See full job description