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1–2 jobs· newest first

Customer Experience Strategist
Upbound · Plano, US
On-site · Full-time · Mid
Procurement Manager - Argos
Sainsbury's · London, United Kingdom+1 more
Hybrid · Full-time · Manager

+10K new in the last hour

Customer Experience Strategist

Upbound · Posted Oct 30, 2026

Plano, Texas, United States
On-site
Full-time · Mid
5–8 years

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The Customer Experience Strategist will help shape the future of the Rent-A-Center store experience and advance Upbound's ambition to make customer-centricity a driver of growth.

Responsibilities

Own the business perspective of the end-to-end store journey and help define how it should evolve for customers and coworkers.
Lead cross-functional projects to define how store experiences, technology, processes, policies, and coworker interactions come together to serve customers, diagnose where friction exists, and create clarity on what needs to change to deliver a better experience.
Partner with the CX Activation Lead responsible for the Rent-A-Center digital experience to create one connected customer journey across digital and store experiences.
Partner with CX Insights to synthesize customer needs, expectations, behaviors, journey friction, and business context into evidence-based opportunities and narratives that help leaders determine where the business should focus or evolve.
Support strategic research that helps leadership make informed decisions about the role of the store and how it should meet evolving customer expectations.

Requirements

Nice to have: Retail experience
Nice to have: Fintech experience
Nice to have: Financial services experience
Nice to have: Digital products experience

Skills

Customer experience strategy Business transformation Service design Product strategy Innovation Digital strategy Management consulting Leading cross-functional projects Strong business acumen Influencing cross-functional teams Problem-framing Facilitation Structured-thinking Rapid prototyping Concept validation Experimentation Synthesize qualitative customer understanding with quantitative, operational, and business data Developing business cases ROI assessments

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Procurement Manager - Argos

Sainsbury's · Posted Nov 6, 2026

London, London, United Kingdom +1 more
Hybrid
Full-time · Manager

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Take end-to-end ownership of the commercial and sourcing strategy for a blend of categories, managing c.£500m of spend.

Locations (2)

London, London, United Kingdom
Coventry, West Midlands, United Kingdom

Compensation

eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.

Responsibilities

Take end-to-end ownership of the commercial and sourcing strategy for a blend of categories
Gain a thorough understanding of the incumbent supply base
Develop robust category plans
Create a credible roadmap for value delivery
Balance efficient management of established contracts with identification of new sourcing and innovation opportunities

Requirements

Nice to have: Technology & Digital experience
Nice to have: Logistics experience
Nice to have: Marketing spend
Nice to have: Property spend

Skills

developing and delivering end-to-end procurement category plans leading supplier negotiations knowledge of contract law managing third-party supplier relationships leading cross-functional projects using data and analysis to identify and deliver cost savings

Benefits

colleague discount (10-15%)
pensions scheme
life cover
performance-related bonus up to 20%
annual holiday allowance

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