- Cairo, Cairo, Egypt
- Hybrid
- 1–3 years
Provide application and infrastructure support for Viridien HPC and software solutions to external clients, including onsite installation, remote troubleshooting, and automation.
Responsibilities
- Install, configure, and validate Viridien software and HPC solutions, including onsite installation and integration for external clients' on-prem environments, as well as Viridien SaaS platform solutions.
- Support the day-to-day monitoring, troubleshooting and resolution of support tickets, providing remote application support and HPC assistance to external clients.
- Participate in Viridien software release building and validation.
- Engage with clients to understand their technical requirements and propose suitable Linux & HPC solutions.
- Create and maintain clear technical documentation, knowledge articles, operating procedures and handover notes.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems or related computing subjects
- Nice to have: Experience with HPC hardware installation and maintenance
- Nice to have: Experience with job scheduling solutions (Slurm, PBSPro)
- Nice to have: Knowledge of database installation and administration
- Nice to have: Knowledge of Puppet, GitLab, OpenStack, Kickstart, Kubernetes, CI/CD, Zabbix