Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.
Compensation
Competitive hourly contract rate, reflecting experience and expertise.
Responsibilities
Lead end-to-end player operations for multiple game studios, managing playtests through the platform
Develop and schedule effective player communications, monitor engagement and conversion metrics
Analyze playtest data, player feedback, and community sentiment to deliver actionable insights
Coordinate player recruitment initiatives
Establish, restructure, and manage Discord communities
Requirements
Nice to have: Creator Program Development
Nice to have: Player Acquisition (Organic and Paid)
Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.
Compensation
Competitive hourly contract rate, reflecting experience and expertise.
Responsibilities
Lead end-to-end player operations for multiple game studios, managing playtests through the platform, including test flows, surveys, NDAs, invitation waves, player communications, and post-test follow-ups.
Develop and schedule effective player communications, monitor engagement and conversion metrics at every stage, and optimize campaigns to improve participation and results.
Analyze playtest data, player feedback, and community sentiment to deliver actionable insights and clear performance reports to studio teams.
Coordinate player recruitment initiatives in collaboration with internal teams, leveraging existing player networks and paid acquisition campaigns.
Establish, restructure, and manage Discord communities, including server architecture, roles, permissions, bots, onboarding processes, and community guidelines.
Requirements
Nice to have: Consulting experience
Nice to have: Agency environment experience
Nice to have: Player acquisition
Nice to have: Organic community growth
Nice to have: Paid acquisition channels
Skills
Managed Services Lead, Community & Player Operations
Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.
Compensation
Competitive hourly contract rate, reflecting experience and expertise.
Responsibilities
Lead end-to-end player operations for multiple game studios, managing playtests through the platform, including test flows, surveys, NDAs, invitation waves, player communications, and post-test follow-ups.
Develop and schedule effective player communications, monitor engagement and conversion metrics at every stage, and optimize campaigns to improve participation and results.
Analyze playtest data, player feedback, and community sentiment to deliver actionable insights and clear performance reports to studio teams.
Coordinate player recruitment initiatives in collaboration with internal teams, leveraging existing player networks and paid acquisition campaigns.
Establish, restructure, and manage Discord communities, including server architecture, roles, permissions, bots, onboarding processes, and community guidelines.
Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.
Compensation
Competitive hourly contract rate, reflecting experience and expertise.
Responsibilities
Lead end-to-end player operations for multiple game studios, managing playtests through the platform, including test flows, surveys, NDAs, invitation waves, player communications, and post-test follow-ups.
Develop and schedule effective player communications, monitor engagement and conversion metrics at every stage, and optimize campaigns to improve participation and results.
Analyze playtest data, player feedback, and community sentiment to deliver actionable insights and clear performance reports to studio teams.
Coordinate player recruitment initiatives in collaboration with internal teams, leveraging existing player networks and paid acquisition campaigns.
Establish, restructure, and manage Discord communities, including server architecture, roles, permissions, bots, onboarding processes, and community guidelines.
Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.
Compensation
Competitive hourly contract rate, reflecting experience and expertise.
Responsibilities
Lead end-to-end player operations for multiple game studios, managing playtests through the platform, including test flows, surveys, NDAs, invitation waves, player communications, and post-test follow-ups.
Develop and schedule effective player communications, monitor engagement and conversion metrics at every stage, and optimize campaigns to improve participation and results.
Analyze playtest data, player feedback, and community sentiment to deliver actionable insights and clear performance reports to studio teams.
Coordinate player recruitment initiatives in collaboration with internal teams, leveraging existing player networks and paid acquisition campaigns.
Establish, restructure, and manage Discord communities, including server architecture, roles, permissions, bots, onboarding processes, and community guidelines.
Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.
Compensation
Competitive hourly contract rate, reflecting experience and expertise.
Responsibilities
Lead end-to-end player operations for multiple game studios, managing playtests through the platform, including test flows, surveys, NDAs, invitation waves, player communications, and post-test follow-ups.
Develop and schedule effective player communications, monitor engagement and conversion metrics at every stage, and optimize campaigns to improve participation and results.
Analyze playtest data, player feedback, and community sentiment to deliver actionable insights and clear performance reports to studio teams.
Coordinate player recruitment initiatives in collaboration with internal teams, leveraging existing player networks and paid acquisition campaigns.
Establish, restructure, and manage Discord communities, including server architecture, roles, permissions, bots, onboarding processes, and community guidelines.
Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.
Compensation
Competitive hourly contract rate, reflecting experience and expertise.
Responsibilities
Lead end-to-end player operations for multiple game studios, managing playtests through the platform, including test flows, surveys, NDAs, invitation waves, player communications, and post-test follow-ups.
Develop and schedule effective player communications, monitor engagement and conversion metrics at every stage, and optimize campaigns to improve participation and results.
Analyze playtest data, player feedback, and community sentiment to deliver actionable insights and clear performance reports to studio teams.
Coordinate player recruitment initiatives in collaboration with internal teams, leveraging existing player networks and paid acquisition campaigns.
Establish, restructure, and manage Discord communities, including server architecture, roles, permissions, bots, onboarding processes, and community guidelines.
Associate Content Operations Specialist to deliver operational support for in-game commerce content, shop configuration, and live content releases for Overwatch.
Compensation
In the U.S., the standard base pay range for this role is $24.43 - $45.19 Hourly.
Responsibilities
Support the creation, configuration, and maintenance of products for the Overwatch Shop and other initiatives
Configure assets and associate game content with the products that unlock access to that content
Maintain the Overwatch Shop schedule and layout configuration
Implement product pricing and pricing updates during promotions and sales
Coordinate with content development and production teams to track and document schedules for new product releases
Deliver operational support for in-game commerce content, shop configuration, and live content releases for the Overwatch development team.
Compensation
In the U.S., the standard base pay range for this role is $24.43 - $45.19 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
Responsibilities
Support the creation, configuration, and maintenance of products for the Overwatch Shop and other initiatives
Configure assets and associate game content with the products that unlock access to that content
Maintain the Overwatch Shop schedule and layout configuration
Implement product pricing and pricing updates during promotions and sales
Coordinate with content development and production teams to track and document schedules for new product releases
Requirements
Nice to have: Supporting a live product, live service game, or online game environment
Nice to have: Familiarity with digital storefronts
Nice to have: Familiarity with content management systems
Nice to have: Familiarity with commerce/distribution tools
Nice to have: Proficiency with Microsoft Office tools