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Service Technician

KYOCERA Document Solutions America, Inc. · Posted Nov 4, 2026

Remote, United States
Remote
Full-time · Entry
2+ years

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Responsible for providing a high level of service to clients by maintaining optimum performance of MFPs and printers, completing emergency service and preventative maintenance calls at customer locations.

Responsibilities

Travel to customers’ locations to complete service calls according to company policies.
Accurately diagnose, repair and maintain equipment in optimum operating condition at customers’ locations.
Manage and maintain a highly accurate car stock parts inventory.
Provide on-going key-operator training to enhance user productivity, increase machine uptime and reduce service tickets.
Project a positive company image through proper attire, personal grooming, exceptional communication skills, and excellent customer service.

Requirements

High school diploma or equivalent
Nice to have: Basic network connectivity
Nice to have: Print drivers
Nice to have: Mechanical and electrical support experience within office product industry
Nice to have: KDA or other manufacturer’s on-line apps or connectivity courses

Skills

Computer literate Basic knowledge of networking Install/diagnose a network printer

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