Managed Service Provider (MSP) environment jobs

IT Technician

Virtual Technologies Group · Posted Nov 9, 2026

Rhome, Texas, United States
On-site
$65K–$75K per year
2–3 years

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Provide Tier 2+ IT support and systems engineering for a Managed Service Provider, bridging physical hardware deployments and advanced logical network configurations.

Compensation

Compensation Range: $65k-75K Annually

Responsibilities

Provide Tier 2+ IT support
Escalate complex technical issues to Level 3 engineering
Participate in infrastructure deployments and network configurations
Manage Microsoft 365, Windows Server, Active Directory, and Group Policy
Deploy and troubleshoot physical hardware, servers, and network switches

Requirements

Nice to have: Cross‑layer expertise
Nice to have: Level 3 engineering exposure
Nice to have: Network security
Nice to have: Microsoft 365 Certified: Modern Desktop Administrator
Nice to have: AZ‑104 (Azure Administrator)

Skills

IT support Systems administration Network engineering Managed Service Provider (MSP) environment Level 2 end‑user support

Director of Support Operations

Director of Support Operations

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IT Technician

Compensation

Responsibilities

Requirements

Skills

Benefits