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Department Supervisor

H&M Group · Posted Sep 21, 2026

Holyoke, Massachusetts, United States
On-site
Full-time · Associate
$22–$25 per hour

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The Department Supervisor is responsible for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store.

Compensation

expected base salary range is $21.70 - $25.28 hourly

Responsibilities

Supporting the total OMNI customer experience in your store
Representing yourself and the H&M brand positively during customer interactions
Identifying commercial opportunities and working with the Department Manager
Ensuring customer service is provided in all areas of the store
Following up on Customer Loyalty App (Hello Member) and in-store sustainability initiatives

Requirements

Nice to have: Achievement-oriented
Nice to have: Motivated
Nice to have: Customer-centric

Skills

Communication Analytical solution finding Working with numbers Managing statistics Instore Care App

H&M Department Supervisor - Rimrock Mall

H&M Department Supervisor - Rimrock Mall

Compensation

Responsibilities

Skills

Benefits

Department Supervisor

Compensation

Responsibilities

Requirements

Skills

Benefits