- Allentown, Pennsylvania, United States
- On-site
- 7+ years
Provide technical leadership and daily business operations for Advanced Metering Infrastructure (AMI) systems, ensuring data integrity, system performance, and support for meter assets and RF network components.
Responsibilities
- Responsible for the daily business operations of the various systems and applications associated with the Advanced Metering Infrastructure (AMI) system, specifically the Meter Reading systems and the Meter Data Management System (MDMs) as well as individual meter assets.
- Evaluate and validate data in the MDMS to resolve data exceptions and monitor system inputs/outputs to ensure quality of billing and settlement data.
- Provide technical leadership (hardware, software, communication paths) in meeting the technology needs of the Advanced Metering System Operations group and serve as the business technology liaison to PPL's ISD organization.
- Responsible for Advanced Metering Operations Group performance metrics including Head End Network availability, MV90 System availability, Meter Billing and Interval read rates, and Remote Switch Performance.
- Troubleshoot meter assets through the Meter Read systems to determine the root cause of the issue and refer to the appropriate group for resolution.
Requirements
- Bachelor's Degree in Engineering, Information Systems, Computer Science, Business Administration or Professional
- Nice to have: Experience with Radio Frequency (RF) Communication Technology