- St. Louis, Missouri, United States
- On-site
- Full-time · Associate
- $70K–$90K per year
- 0+ years
First software responder for fleet incidents, triaging, resolving, and automating incident handling for self-propelled battery-electric railcars and vehicles.
Compensation
Base salary: $70,000–$90,000
Responsibilities
- Own the triage queue for incidents reported from the field and from internal alerts
- Pull vehicle logs, telemetry, and service data, reproduce the issue where possible, and find the likely cause
- Fix what can be fixed at this level—configuration, data, known-issue workarounds, and scripts—and route everything else to the owning software team
- Write clear incident records and build a searchable history
- Build scripts, dashboards, and AI agents to automate log retrieval, first triage, and routing
Requirements
- Bachelor's degree in Computer Science or a related field
- Coding bootcamp plus a portfolio of real debugging or automation projects
- Nice to have: Docker
- Nice to have: Basic networking (TCP/IP, ports, DNS)
- Nice to have: Reading C, C++, or Rust