- Aberdeen Proving Ground, Maryland, United States
- On-site
- Full-time · Mid
- 3+ years
Support the Communications-Electronics Command CIO G6 (CECOM CIO G6) in Aberdeen Proving Ground, MD, providing Tier 2 and Tier 3 desktop support services for Windows 11 devices, including VTC/AV specialist duties.
Compensation
The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law.
Responsibilities
- Troubleshoot and resolve IT issues for Windows 11 desktops and laptops
- Re-image devices according to RNEC baseline configuration standards
- Support mobile device troubleshooting and setup (iOS, MiFi)
- Provide support for printers, scanners, and miscellaneous IT devices
- Apply patches to software classified as above-baseline
Requirements
- Bachelor’s degree in a related field from an accredited institution
- Nice to have: Security+
- Nice to have: Experience working within a military/federal government structure and environment
- Nice to have: Managing VTC solutions and codecs
- Nice to have: Microsoft Teams Live Events