- Seattle, Washington, United States
- On-site
- Full-time · Mid
- $144K–$194K per year
- 3+ years
Design, develop, and own scalable solutions to improve customer experience for Amazon Customer Service.
Compensation
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
Responsibilities
- Design, develop, and own scalable solutions that empower Amazon to deliver a defect‑free experience for customers.
- Build intuitive tools for Customer Service Associates to escalated critical issues and develop complex integrations with Tier‑1 Amazon systems and advanced science models.
- Tackle complex technical challenges, create innovative solutions with direct impact on customer trust, and work on systems critical to Amazon's operational excellence.
Requirements
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Nice to have: Full software development life cycle
- Nice to have: Coding standards
- Nice to have: Code reviews
- Nice to have: Source control management