- Remote, Poland
- Remote
- Full-time
- PLN 5K–PLN 6K per month
Provide customer and partner support via live chat, email, and phone, managing daily tasks, KPIs, and continuous improvement.
Compensation
The salary range for this role is 4919 PLN -6149 PLN gross per month. (for full-time position) The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
Responsibilities
- Support customers and partners via live chat, email and phone
- Execute daily tasks according to established processes and standards
- Manage time and priorities effectively
- Proactively seek solutions to improve service quality and speed
- Analyze and develop KPIs such as CSAT, response time, and quality with Team Lead