Investor Services - Operations Client Service, Assistant Vice President
State Street · Posted Nov 12, 2026
- Toronto, Ontario, Canada
- $91K–$141K per year
- 6–8 years
Lead client service operations, managing client relationships, ensuring service delivery and compliance for State Street’s investment operations.
Compensation
Salary Range: $91,000 - $140,500 Annual
Responsibilities
- Manage clients of different sizes and support senior VPs with complex relationships
- Manage a team of officers and associate level staff, overseeing activity and providing guidance
- Manage daily service delivery to meet or exceed SLAs and KPIs
- Identify and resolve client issues, ensuring satisfactory resolution
- Coordinate activity for timely reporting to clients
Requirements
- BS/BA degree required, with preference of Business degree
- MBA desirable
- Nice to have: MBA
- Nice to have: solid understanding of operational functions
- Nice to have: good knowledge of computer systems