NetApp Storage Systems jobs

Supportability Engineer - Keystone

NetApp, Inc. · Posted Nov 12, 2026

Open

North Holland, Netherlands
Full-time · Mid
5+ years

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Supportability Engineer - Keystone

NetApp, Inc. · Posted Nov 12, 2026

Open

North Holland, Netherlands
Full-time · Mid
5+ years

Apply with Referso

Supportability Engineer

NetApp, Inc. · Posted Nov 12, 2026

Open

Schiphol-Rijk, Netherlands
5+ years

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Provide advanced technical support for NetApp Keystone Storage as a Service, monitoring, diagnosing, and troubleshooting hardware, software, and multi‑vendor environments.

Responsibilities

Manage Keystone‑specific service functions including hardware, OS, and software releases, patches, advisories, vulnerabilities, and firmware updates
Plan and execute OS, software, hardware upgrades, patch installations, data migration, and design best practices
Utilize data management tools to oversee Keystone capacity utilization and performance metrics
Collect and maintain data on hardware health, OS version status, firmware status, incident status, EOS status, on‑site installed tool status, software licensing status, support contract, and entitlement status
Disseminate risks, alerts and security bulletins and work closely with Keystone Success Managers, Support Account Managers, Deployment Team and CSD

Skills

networking protocols storage technologies NFS CIFS SAN iSCSI

Supportability Engineer - Keystone

NetApp, Inc. · Posted Nov 12, 2026

Open

Amsterdam, North Holland, Netherlands
Mid
5+ years

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As a Supportability Engineer for Keystone Storage as a Service, you will provide advanced technical support to customers, customer support personnel, and field support staff, monitoring, diagnosing and troubleshooting NetApp Keystone environments.

Responsibilities

Manage Keystone-specific service functions, including hardware, OS, and software releases, critical functionality patches, advisories, vulnerabilities, technical risk mitigation, and firmware updates
Conduct general planning for OS, software, hardware upgrades, patch installations, data migration, and design best practices
Utilize data management tools to oversee Keystone capacity utilization on an estate-wide and per-customer basis
Collect and maintain data on hardware health, OS version status, firmware status, incident status, EOS status, on-site installed tool status, software licensing status, support contract, and entitlement status
Disseminate risks, alerts and security bulletins and work closely with Keystone Success Managers, Support Account Managers, Deployment Team and CSD

Requirements

Minimum 5 years of related experience
Nice to have: Japanese
Nice to have: French
Nice to have: German

Skills

Networking protocols Storage technologies

Supportability Engineer - Keystone

NetApp, Inc. · Posted Nov 12, 2026

Open

Amsterdam, North Holland, Netherlands
5+ years

Apply with RefersoAI Apply on careers page

Provide advanced technical support for NetApp Keystone Storage as a Service, including monitoring, diagnosing, and troubleshooting hardware, software, and multi-system interoperability issues.

Responsibilities

Manage Keystone-specific service functions
Plan and execute OS, software, hardware upgrades and patches
Utilize data management tools to oversee capacity and performance
Collect and maintain hardware health and software licensing data
Disseminate risks, alerts and security bulletins

Skills

NFS CIFS SAN iSCSI TCP/IP RAID NetApp Storage Systems ONTAP 9 AFF/ASA/FAS E-Series VMware Hyper-V