Network technical troubleshooting jobs

Technical Support Specialist

Artech LLC · Posted Nov 5, 2026

San Jose, California, United States
$55–$60 per hour
4+ years

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Primary point of contact for Tier 1 support in a mixed network environment, providing hardware, software, and peripheral equipment support and documentation.

Compensation

Pay Rate Range : $55-60/hour

Responsibilities

Provide legacy Active Directory support, including adding new systems to the network and managing user accounts
Complete hardware installations, troubleshoot equipment, and support desktop hardware
Monitor network availability, troubleshoot connectivity issues, and manage network patching
Administer ZOOM VOIP phone systems and troubleshoot connectivity issues
Install and deploy licensed software, ensuring compliance with software asset management policies

Requirements

Bachelor's degree in Information Technology
Nice to have: Advanced knowledge of MS Teams
Nice to have: Advanced knowledge of ZOOM
Nice to have: Advanced knowledge of MS Office Suite
Nice to have: analytical skills

Skills

A+ Certification PC Architecture network technical troubleshooting deploying end-user hardware

Technical Support Specialist

Technical Support Specialist

Compensation

Responsibilities

Requirements

Skills

Benefits

Technical Support Specialist

Compensation

Responsibilities

Requirements

Skills

Benefits