Part‑time Night Auditor responsible for guest check‑in/out, night audit, food and beverage service, and overall guest experience at a Courtyard by Marriott property.
Compensation
Competitive pay commensurate with experience
Responsibilities
Check guests in and out, complete registrations, assign rooms, issue keys, and close out guest accounts
Verify credit cards, handle cash, post charges, process payments, and balance an assigned cash bank
Answer phones promptly, take and relay messages, and process telephone and walk‑in reservations
Resolve guest problems and complaints promptly, documenting solutions and informing management
Use selling techniques to maximize occupancy and average rate
The Front Desk Night Auditor creates the ultimate guest experience for all guests of our hotel, recognizing, welcoming, serving, and departing all guests and visitors.
Ensure appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards and accurately completing the night audit process, serving as Manager on Duty at times during the overnight shift.
Responsibilities
Oversees overnight operations of the hotel and serves as Manager on Duty at time overnight
Timely and accurate preparation of the Daily Report (Daily Business Summary DBS)
Expeditious and diplomatic resolution of guest problems
Fully knowledgeable in all emergency procedures
Accurate preparation of VIP, complimentary, house use rooms, and out of order lists
Night Receptionist serving as the primary Front Office representative during overnight hours, providing personalized guest service and supporting operational and administrative functions.
Compensation
The wage for this position is $30.17 hourly. This is the pay range that the company expects to pay for this position. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education.
Responsibilities
Welcome and assist guests during overnight hours, managing arrivals, departures, and guest inquiries with warmth and professionalism.
Respond promptly to guest requests and resolve concerns while ensuring a seamless and personalized experience.
Complete nightly audit procedures, reports, and financial reconciliations with accuracy and attention to detail.
Coordinate with resort departments to communicate operational updates and prepare the property for the following day.
Maintain accurate guest accounts, reservations, and system records while adhering to established procedures.
Requirements
Nice to have: previous experience in front office operations
Responsable de l’accueil physique et téléphonique, du check‑in/check‑out, de la gestion des factures, de l’audit nocturne du PMS et de la satisfaction client à l’hôtel Splendide Royal.
Responsibilities
Assurer l'accueil physique et téléphonique de la clientèle
Ensure proper completion of all front office and night audit duties, including operations analysis, reporting, and performing regular Front Office duties.
Responsibilities
Conduct the Night Audit in accordance with Fine Hospitality standards
Perform operations analysis and reporting including Accounts Payable, Accounts Receivable and direct billing, End of day statistics, Daily Flash Report (DFR), and Competition survey
Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office
Reconciles credit card transactions and cash received for the day
Send a daily end of the day activity and accomplishment email to the Assistant General Manager and a copy to the General Manager
Assistant Director of Guest Services at Elara Hilton Club, serving as Manager on Duty during evening hours and assisting leadership with personnel functions.
Responsibilities
Serves as Manager on Duty during the evening hours and ensures Front Desk is always covered
Reports any maintenance needs to Engineering daily
Assists Leadership with personnel functions – including, but not limited to, performance management, counseling, scheduling, training, brand standard compliance, and recognition
Ensures that all VIP rooms are inspected before arrival. Will greet and escort VIP to the room
Performs property walks with the General Manager and/or Director of Front Office
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Sell a room/accommodation to guests without reservations based on availability.
Responsibilities
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists to have a record of all guests in case of emergency
Sell a room/accommodation to guests without reservations based on availability
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