- Sofia, Sofia-Capital, Bulgaria
- On-site
- Full-time · Associate
A strong VIP Operations Officer to take charge of technical and process-driven routines, managing system access, configuring team tools, compiling business analytics, and automating workflows.
Responsibilities
- Oversee and optimize daily operational activities within the VIP department
- Formulate, document, and refine operational processes and procedural workflows
- Address operational challenges and serve as the primary point of contact for departmental inquiries
- Facilitate the deployment of new systems, tools, and reporting frameworks
- Collaborate with cross-functional departments to ensure comprehensive support for VIP clientele
Requirements
- Nice to have: Zendesk
- Nice to have: Humanity