- Senior
- 5+ years
Senior Software Engineer focused on building and deploying LLM-powered agents for health membership services.
Responsibilities
- Build and deploy agents in production to handle member inquiries across multiple channels including WhatsApp
- Orchestrate tool calling against internal systems and member context from multiple sources
- Develop quality metrics and conduct evaluations on real cases before launch
- Create observability infrastructure for LLMs including tracing, cost, latency, and quality
- Implement security measures in a regulated environment such as guardrails, PII handling, identity verification, and human-in-the-loop
Requirements
- Nice to have: Context engineering
- Nice to have: Retrieval agent
- Nice to have: MCP servers
- Nice to have: Red-teaming
- Nice to have: Multi-agent orchestration