- Owings Mills, Maryland, United States
- On-site
- Full-time · Manager
- Competitive compensation
Lead training and professional development initiatives across the Residential Division, focusing on property operations, leasing, customer service, and leadership development.
Responsibilities
- Design, implement, and manage training programs for residential employees
- Develop engaging training sessions covering property operations, leasing and sales, customer service, communication, conflict resolution, and leadership development
- Facilitate in-person, virtual, hands-on, and one-on-one training sessions
- Identify training gaps and create practical solutions to improve employee performance
- Provide hands-on training and support for Yardi Voyager, RentCafe, and Yardi CRM
Requirements
- Nice to have: Managing a training or employee development program
- Nice to have: Training multiple departments within a multifamily property management organization