- United Kingdom +1 more
- Mid
- 6+ years
Own customer success post-sale for our European Customers, acting as a product-focused, technical advisor to help customers use Socket effectively and solve technical problems.
Locations (2)
- United Kingdom
- Denmark
Compensation
Market competitive salary bands
Responsibilities
- Own post sales relationship as the main point of contact and technical advisor
- Strategize with AEs on upsells, renewals and expansions
- Conducting Quarterly Business Reviews with strategic customers
- Lead technical onboarding for new enterprise customers, from initial setup through full integration
- Investigate and resolve integration, configuration, and compatibility issues
Requirements
- Nice to have: SCA
- Nice to have: dependency management
- Nice to have: security scanning tools
- Nice to have: Contributions to open-source projects