Operational auditing jobs

Training and Quality Lead

Sutherland · Posted Nov 9, 2026

Open

Mabalacat City, Central Luzon, Philippines
3+ years

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Training and Quality Lead

Sutherland · Posted Nov 9, 2026

Open

Mabalacat City, Central Luzon, Philippines
3+ years

Apply with RefersoAI Apply on careers page

General Manager, Airport Services

JSX · Posted Jul 1, 2026

Open

Las Vegas, Nevada, United States
$79K–$97K per year
5+ years

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Lead and manage all aspects of a JSX airport station, ensuring safety, regulatory compliance, financial performance, and operational excellence across hospitality, maintenance, catering, valet, and ground handling partners.

Compensation

Compensation Range: $78,900.0 - $96,700.0

Responsibilities

Own station P&L and budget
Ensure compliance with FAA, TSA, DOT, ADA, CBP and company regulations
Lead cross‑functional teams across hospitality, MX, catering, valet
Manage vendor relationships and contracts
Drive continuous improvement and operational excellence

Requirements

Bachelor’s degree in business management, aviation, or related field
Nice to have: Navitaire/DCS/Astro systems
Nice to have: Experience with third‑party vendors (MX, catering, valet, FBO)
Nice to have: Passenger airline leadership experience
Nice to have: Knowledge of JSX policies and procedures

Skills

FAA regulations TSA regulations DOT regulations ADA compliance MS Office

Asset Protection Specialist

Albertsons Companies · Posted Nov 6, 2026

Open

Quincy, Massachusetts, United States
On-site
Full-time

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An asset protection role focused on shrink reduction, safety, and operational excellence within a retail store environment.

Compensation

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications.

Responsibilities

Maintain a visible presence to support a safe and secure store environment for customers, associates, and vendors
Monitor checkout areas and review exception reports to identify fraud, associate dishonesty, and ensure compliance with cash handling policies
Conduct surveillance throughout the store to detect theft, safety risks, and operational issues
Apprehend individuals committing theft in accordance with company policies and applicable laws
Respond to electronic article surveillance (EAS) alarms and investigate incidents

Skills

Shrink reduction Loss prevention Surveillance Incident detection Investigations Documentation

Operations Coordinator

Gold Medal Environmental - Apple Valley Waste Inc · Posted Nov 6, 2026

Open

Selinsgrove, Pennsylvania, United States
On-site

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The Operations Coordinator is responsible for ensuring the daily administrative and operational processes of the division are completed accurately, consistently, and on time. This position serves as the primary owner of operational auditing, documentation, reporting, and process compliance while providing backup coverage for the Dispatch team as needed.

Responsibilities

Serve as backup dispatcher during vacations, absences, or periods of high workload
Ensure and assist with route closing activities
Support customer service and dispatch communications as needed
Maintain operational records and documentation
Audit completed routes for accuracy and completeness

Skills

operational auditing documentation reporting process compliance dispatching

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Quality Lead - AI & Automation Auditing (BPO Contact Center)

Sutherland · Posted Nov 5, 2026

Open

Angeles, Philippines
2+ years

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Lead quality assurance and auditing for AI-driven contact center operations, ensuring accuracy, compliance, and continuous improvement of conversational AI tools.

Responsibilities

Operationalize and execute client-approved QA frameworks, evaluation rubrics, and test scripts for AI chatbots, virtual agents, and copilot tools.
Perform routine pre-release User Acceptance Testing (UAT) and regression testing across prompt deployments, Knowledge Base (KB) updates, and automated workflow releases.
Conduct daily audits of live AI-driven conversations, automated resolutions, and self-service interactions to detect intent misclassifications, system hallucinations, incorrect policy applications, or journey drops.
Audit the handover bridge between AI and Human-Assist agents to evaluate context retention, CRM data pass-through accuracy, and agent handle times post-transfer.
Perform root-cause defect analysis on resolution failures, escalation spikes, and recurring customer friction points.

Requirements

Nice to have: Travel Industry
Nice to have: Hospitality
Nice to have: Tech-enabled Customer Support

Skills

AI QA Framework User Acceptance Testing

Training and Quality Lead

Sutherland · Posted Nov 5, 2026

Open

Angeles, Central Luzon, Philippines
3+ years

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Lead quality assurance and training initiatives for a high-volume BPO contact center, ensuring compliance and agent readiness across voice, chat, and email channels.

Responsibilities

Operationalize and execute client-approved QA frameworks
Lead calibration sessions with QA analysts
Review policy and knowledge base updates
Design and deliver onboarding, nesting, upskill, and refresher training
Build scenario-based roleplays and assessments

Requirements

Nice to have: Travel industry experience
Nice to have: Hospitality experience
Nice to have: Tech-enabled customer support
Nice to have: Train-the-trainer certification

Skills

Quality management Operational auditing Training delivery Onboarding Nesting Refresher programs Voice, chat, email auditing

Senior Internal Auditor

Associa · Posted Nov 4, 2026

Open

Richardson, Texas, United States
On-site
Full-time · Senior

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Provides management with independent, risk-based, and objective assurance, advice, and insight by planning and performing internal audits of financial, operational, and information system controls.

Responsibilities

Plans, performs, and documents multiple projects of financial and operational areas/controls for moderately complex areas.
Performs general information system controls testing on company systems.
Perform information systems auditing with increasing levels of complexity.
Investigates allegations of fraud.
Utilizes judgment, prior audit experience, and benchmark data to determine whether financial and operational controls as well as information systems are functioning properly.

Skills

Internal Audit Financial auditing Operational auditing Information systems auditing Risk assessment COSO framework Financial analysis

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Loss Prevention Specialist

Albertsons Companies · Posted Nov 4, 2026

Open

Garland, Texas, United States

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Asset Protection Specialist responsible for deterring theft, ensuring compliance, and maintaining a safe store environment.

Compensation

Competitive wages paid weekly

Responsibilities

Maintain a visible presence to support a safe and secure store environment
Monitor checkout areas and review exception reports to identify fraud and ensure compliance
Conduct surveillance throughout the store to detect theft and operational issues
Apprehend individuals committing theft in accordance with company policies
Respond to electronic article surveillance alarms and investigate incidents

Skills

Surveillance Incident detection Investigations Documentation Safety compliance Risk mitigation Policy adherence Operational auditing Cash handling review POS transaction review Legal requirements Equipment operation Troubleshooting CCTV EAS systems

Benefits

Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits (Medical, Dental, 401k)
Time off (vacation, holidays, sick pay)
Training and career growth

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