As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.
Responsibilities
Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.
Responsibilities
Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Lead the pre-opening arrival experience excellence and hospitality identity for Dolly Parton’s SongTeller Hotel, ensuring seamless, authentic, and memorable guest experiences.
Responsibilities
Assist in leading the daily operations of the Front Office department
Ensure all guest interactions are executed with professionalism and in accordance with brand standards
Train, coach, and supervise front office staff
Coordinate closely with Housekeeping and Engineering
Respond to guest concerns or complaints in a timely and empathetic manner