The Care Management HUB Manager oversees subcontracted care management services, monitors performance, implements workflows, ensures compliance with DHCS and managed care requirements, and provides guidance to subcontractors and internal stakeholders.
Responsibilities
Oversee day-to-day subcontractor performance
Monitor subcontractor adherence to workflows and documentation
Evaluate performance trends and recommend improvements
Provide programmatic guidance and technical assistance to subcontractors
The Route Logistics Analyst will support across North America to improve the efficiency, service quality, and performance of the student transportation network by analyzing routing data, evaluating performance, and developing solutions.
Locations (2)
Warrenville, Illinois, United States
United States
Compensation
The salary range is $67k - $80k annually.
Responsibilities
Conduct routing and logistics studies and analyses, including tier analysis, school bell time analysis, ridership analysis, and future service requirements.
Analyze current and historical route operations and customer service performance to identify opportunities for improved efficiency, service delivery, and resource utilization.
Develop, analyze, and evaluate alternative routing scenarios and recommend solutions that improve service, operating efficiency, and revenue opportunities.
Identify recurring routing issues, trends, deficiencies, and root causes, and develop strategic solutions and action plans to improve routing processes, technology, and standards.
Lead the scaling of Justice Transcribe across probation regions, setting deployment strategy, leading delivery, and ensuring measurable improvements in frontline services.
Responsibilities
Set and own deployment strategy and plan
Exercise delegated authority over deployment sequencing
Be accountable for deployment progress and operational impact
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