- United States
- Manager
- $28–$57 per hour
Lead strategic and operational initiatives across Oracle Health Federal Support, driving process improvement, operational excellence, and cross‑functional program delivery.
Compensation
US: Hiring Range in USD from $28.41 to $56.83 per hour; from: $59,100 to $118,200 per annum. May be eligible for equity.
Responsibilities
- Lead a wide variety of strategic, operational, technical, and non‑technical initiatives across Oracle Health Support/AMS, from initial problem definition through implementation and sustained results.
- Own outcomes across multiple concurrent initiatives, establishing priorities, defining success measures, identifying dependencies and risks, and maintaining accountability through completion both within and outside of the assigned organization.
- Partner closely with Oracle Health Support and Support Delivery leaders, Client Operations, subject matter experts, Product and Engineering teams, and other cross‑functional stakeholders.
- Apply understanding of Oracle Health tools, products, support processes, and customer service/support workflows to identify operational gaps and opportunities for improvement.
- Drive process improvement and operational excellence initiatives that improve quality, consistency, efficiency, customer experience, and support delivery.