- Mauritius
- On-site
- Full-time · Director
- 5–8 years
To lead and oversee the Spa Department, ensuring the delivery of exceptional wellness experiences while maintaining the highest standards of luxury, service excellence, operational efficiency, profitability, and employee engagement in alignment with Four Seasons standards.
Responsibilities
- Builds, motivates, and inspires a highly skilled Spa team
- Actively develops employees through coaching, mentoring, performance management, succession planning, and training
- Organizes and manages the Spa Department in accordance with Four Seasons philosophy, policies, and service standards
- Collaborates effectively with all hotel departments to ensure seamless guest experiences and operational excellence
- Develops and manages annual business plans, budgets, forecasts, and financial objectives
Requirements
- Bachelor's Degree in Hospitality Management
- Bachelor's Degree in Spa Management
- Bachelor's Degree in Business Administration
- Bachelor's Degree in Wellness Management
- Nice to have: CIDESCO