- Midland, Texas, United States
- On-site
- Full-time · Mid
- 5+ years
Seeking an upbeat and proactive Deskside Consultant for a client located in Midland, TX to provide hands-on technical support on-site.
Responsibilities
- Deploy and support laptops and peripherals for new and existing users, following team standards
- Provision Windows 11 devices using Intune Autopilot (no traditional imaging); provide Tier 1 end-user support
- Deliver clear, professional communication with customers, stakeholders, and service providers
- Troubleshoot and resolve deskside issues, escalating and tracking incidents as needed
- Mentor and support less experienced team members, both on-site and remote
Requirements
- Post-secondary education in a related field
- Nice to have: AV support
- Nice to have: video conferencing
- Nice to have: meeting room equipment
- Nice to have: CompTIA A+ Certification