This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information.
Responsibilities
Check in patients in an accurate and professional manner
Identify and accurately collect co-pays or appropriate fees
Use computer-based system to verify patient information
Understand and communicate benefit changes to members, or refer to appropriate resource
Communicate wait times in a diplomatic manner
Requirements
High School diploma or GED
Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
This position is a vital point of contact for a patient entering the HPMG Clinics. This position facilitates the process of scheduling appointments and has responsibility for accurate collection of current financial and demographic information.
Responsibilities
Check in patients in an accurate and professional manner
Identify and accurately collect co-pays or appropriate fees
Use computer-based system to verify patient information
Understand and communicate benefit changes to members, or refer to appropriate resource
Communicate wait times in a diplomatic manner
Requirements
High School diploma or GED
Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
Assist patients in a clinic setting by handling front‑desk duties, scheduling appointments, verifying insurance, collecting co‑pays, and providing customer service.
Responsibilities
Facilitate patient check‑in and co‑pay administration
Use computer‑based system to verify patient information and collect fees
Schedule appointments according to Advanced Access principles
Complete registration and verify insurance eligibility
Coordinate specialty appointments and communicate with providers
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