- Cleveland, Ohio, United States
- Part-time
Provide client experience support in a retail market setting, handling inquiries, transactions, and inventory while ensuring a positive client journey.
Responsibilities
- Greet and welcome clients with a friendly and approachable demeanor
- Handle phone calls and emails with impeccable client service
- Actively listen to clients' inquiries, concerns, and feedback, providing accurate and helpful information about products, incentives, and policies
- Maintain an organized and visually appealing market environment by arranging items, restocking shelves, and ensuring product displays are attractive and well-maintained
- Address and resolve client complaints or issues professionally, escalating to management when necessary
Requirements
- Nice to have: Previous experience in retail or client service