- Lisbon, Lisbon, Portugal +1 more
Provide technical support for gaming products and services in Portuguese and German languages.
Locations (2)
- Lisbon, Lisbon, Portugal
- Munich, Bavaria, Germany
Responsibilities
- Customer advice by telephone and email
- Professional technical support service and assistance in the use of products, installation and synchronization of software and devices
- Troubleshoot hardware (consoles, controllers, and accessories like headphones) and software (Problems with games and DLCs)
- Arrange repairs if troubleshooting fails
- Help with account recovery, especially in cases of hacker attacks