Partner Operations contractor responsible for day‑to‑day systems, coordination, and event execution for OpenAI Academy’s train‑the‑trainer program and Academy Jams.
Locations (4)
United States
San Francisco, United States
New York, United States
Washington DC, United States
Responsibilities
Run partner and participant onboarding
Maintain accurate partner, trainer, and cohort records
Coordinate invitations, calendars, reminders, and communications
Track prerequisites, attendance, assessments, and completion
To ensure our growing network of partners has the support, resources, and operational guidance needed to succeed, maintaining partner health, coordinating training and certification activities.
Compensation
Competitive salary and bonuses. Strong base pay plus performance rewards at personal, team, and company levels.
Responsibilities
Monitor partner health, engagement, and satisfaction, identifying potential risks and coordinating timely interventions with Partner Account Managers.
Act as the main point of contact for day-to-day partner support, resolving operational requests and coordinating internal escalations when needed.
Ensure partners have access to the necessary tools, systems, and resources, including demo environments, pricing information, and sales enablement materials.
Coordinate partner training, certification, and recertification activities, ensuring partners remain equipped to effectively promote our products.
Manage ongoing partner operational readiness following the initial onboarding period, maintaining accurate partner information and up-to-date portal content.
Requirements
Nice to have: experience working with channel partners
Nice to have: experience with resellers
Nice to have: experience with technology service providers
The Senior PM owns the end-to-end product lifecycle for the team's analytics portfolio: defining what gets built, sequencing the roadmap, and partnering across field teams, programs, finance, and GTM to ship products that make partner-facing roles more effective.
Locations (4)
Seattle, Washington, United States
New York, New York, United States
Denver, Colorado, United States
Mountain View, California, United States
Compensation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs).
Responsibilities
Owns the product strategy, roadmap, and requirements for the partner analytics portfolio — reporting, data products, planning tools, and AI-powered analytics.
A builder role for a technical operator to own partner operations end-to-end, including deal registration, incentives, and marketplace transactions. The role involves being a hands-on member of the RevOps team, focusing on Salesforce, automation, reporting, and AI-powered workflows.
Responsibilities
Build and run the partner operations backbone: deal registration, channel conflict rules, partner tiers, and the partner-sourced vs. partner-influenced attribution model
Run partner and channel incentive programs (reseller incentives, AE/SE SPIFFs, displacement promotions) from design support and tracking through payout validation
Build partner pipeline and performance reporting: partner-sourced pipeline, win rates, deal velocity, and ROI by partner and by program
Be the operational point of contact for partners and the internal partner team, and turn channel strategy into processes the field will actually follow
Work with Legal on partner agreements (reseller, referral and marketplace terms): keep templates current, support negotiations with the operational details, and track agreement status, terms and renewals in Salesforce
Support quoting, purchase orders intake, and fulfilling orders across standard OEM and OEM Lite sales motions while serving as the central operational point of contact for field requests.
Compensation
Pay Range: $56/hour.
Responsibilities
Support quoting, purchase orders intake, and fulfilling orders across standard OEM and OEM Lite sales motions.
Serve as the central operational point of contact for field requests, including intake of Deal Registration and Quote Requests.
Manage the quote process for OEM and OEM Lite, including creation, approval, and submission to relevant stakeholders.
Update and maintain the Quote Tracker and monitor SLAs, providing feedback into Monthly Business Reviews (MBRs).
Interface with Deal Desk, Field Sales, and Regional Teams to support order intake and ensure accurate CRM maintenance.
Serve as the primary operational program owner driving supplier execution, Statement of Work governance, and master build planning across silicon foundries, Tier-1/Tier-2 OSATs, and Contract Manufacturers.
Compensation
$149,000—$220,000 USD. total compensation goes beyond base salary, it also includes a new hire equity grant, annual performance-based equity, and other rewards
Responsibilities
Serve as the senior operational leader owning the complete material development lifecycle from NPI through HVM.
Act as the primary operations counterpart to engineering and quality teams, collaborating directly with external vendors to ensure all hardware materials are realized and available to support the master schedule.
Drive end-to-end operational execution for assigned electro-optical program lines by aligning customer and internal demand into master build plans.
Build and maintain virtual line-item Clear-To-Build (CTB) matrices across multi-tier suppliers.
Track component lead times and drive consigned material staging into OSAT and CM facilities to guarantee unblocked build execution.
Requirements
Bachelor's degree in Supply Chain, Business Management, or Engineering
Nice to have: Master’s degree in Supply Chain Management or Industrial Engineering
Defines requirements for partner-facing field roles across ASP.
Determines what to build, defer, and deprecate.
Translates complex partner operations workflows into prioritized product requirements — goal cascades, territory planning, program tracking, business review content, adoption analytics — balancing stakeholder needs against technical feasibility and delivery timelines.
Establishes a shared product vision across the organization by engaging stakeholders and ensuring the roadmap reflects both customer needs and business priorities.
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