A healthcare operational subject matter expert to play a pivotal role in building and configuring a new Patient Administration System (PAS) across the Revenue Cycle Management function, bridging the gap between front-line operational practice and back-of-house system design.
Locations (4)
St Leonards, New South Wales, Australia
Brisbane, Queensland, Australia
Sydney, New South Wales, Australia
Melbourne, Victoria, Australia
Responsibilities
Direct the hands-on system build for the stream, including configuring data dictionaries, system parameters, rule logic, and backend workflows.
Engage directly with operational leaders, subject matter experts, and hospital teams to translate practical requirements into precise configurations.
Lead collaborative discovery sessions to consolidate feedback, validate operational rules, and document consensus on future-state design.
Analyse divergent local workflows and legacy configurations across sites, consolidating them into a unified, standardised enterprise build.
Coordinating and executing testing activities, including issue resolution and sign-off processes.
Requirements
Nice to have: project experience within healthcare
Support the implementation of a new Patient Administration System (PAS) across the organisation, focusing on configuration, testing, documentation and change management.
Locations (4)
St Leonards, New South Wales, Australia
Brisbane, Queensland, Australia
Sydney, New South Wales, Australia
Melbourne, Victoria, Australia
Responsibilities
Supporting PAS configuration activities and meeting project milestones and timelines
Assisting with system configuration and testing activities to validate functionality and performance
Documenting current-state processes and contributing to workflow improvement initiatives
Provide strategic billing, revenue analysis, and reporting support across the Group, managing tariff schedules, billing analytics, and system improvements.
Responsibilities
Provide guidance on medical aid scheme rules
Deliver billing analytical support to senior management
Investigate and resolve complex billing and claims queries
Analyse efficiency reports and investigate billing variances
Provide efficient administrative support to the Perioperative Department at Prince of Wales Hospital, managing patient enquiries, admissions, bookings and records.
Compensation
Remuneration: $73,915.12 - $76218.80 per annum plus superannuation
Responsibilities
Deliver exceptional administrative support for patient admissions and theatre bookings
Manage patient enquiries regarding waiting times
Process and maintain Recommendations for Admission (RFA) and Patient Health Questionnaires (PHQ)
Coordinate theatre bookings, pre-admission and anaesthetic assessment appointments
A pivotal operational leadership role managing a diverse workforce of 62.5 FTE across 7 teams including Outpatient Administration, Switchboard, and Mailroom services across two campuses.
Compensation
$91,326 - $121,497 per annum + super
Responsibilities
Lead, manage, and mentor a group of Team Leaders to coordinate 62.5 FTE teams.
Monitor expenditure against budget, analyze and report financial performance, and identify variances.
Oversee administrative compliance for Activity Based Funding (ABF), Non-Admitted Patient (NAP) activity, and Medicare billing.
Ensure accurate and timely coding of inpatient episodes of care using ICD-10-AM classification in line with Australian Coding Standards and SWSLHD policies.
Locations (2)
Campbelltown, New South Wales, Australia
Camden, New South Wales, Australia
Compensation
Administration Officer Lvl 3-5: $37.27 - $42.46 per hour Medical Records Administrator: $38.55 - $49.87 per hour
Responsibilities
Ensure accurate and timely coding of inpatient episodes of care using ICD-10-AM classification
Support informed decision-making and vital health funding mechanisms
Collaborate within a supportive environment
Manage multiple tasks and meet deadlines under pressure
Requirements
Completion of a recognised ICD-10-AM coding course
Tertiary Qualifications in Health Information Management (with a clinical coding component)
Nice to have: 3M Code finder software
Participating in stakeholder workshops and meetings to gather business requirements
Supporting change management and user adoption activities
Requirements
Nice to have: operational experience in healthcare administration
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