The Patient Access Manager is responsible for all aspects of BMC patient access functions including Registration/admitting. The manager organizes personnel and prioritizes workflow to ensure that all patients have an effective and efficient registration process.
Responsibilities
Provides supervisory leadership and timely support to supervising employees, including but not limited to hiring, orienting, training, scheduling, evaluating and managing any disciplinary situations.
Ensures efficient and customer-oriented patient registration processes are used.
Evaluates and redesigns processes to ensure performance at the highest efficiency at all times.
Responds professionally to quality service and/or customer complaints
Creates and maintains departmental staffing schedules.
Requirements
Bachelor’s degree
Nice to have: Knowledge of federal and state guidelines within a county medical facility
Nice to have: Master’s degree in healthcare administration, business, or related field
We are seeking a Casual Weekend Receptionist to join our team, supporting the operations of the hospital and creating a welcoming and positive experience for patients, visitors, medical practitioners and staff.
Responsibilities
managing patient enquiries
coordinating admissions and appointments
maintaining accurate patient records
processing patient invoices and receipts
providing general administrative support
Requirements
Nice to have: Previous experience in hospital or medical administration
A healthcare operational subject matter expert to play a pivotal role in building and configuring a new Patient Administration System (PAS) across the Revenue Cycle Management function, bridging the gap between front-line operational practice and back-of-house system design.
Locations (4)
St Leonards, New South Wales, Australia
Brisbane, Queensland, Australia
Sydney, New South Wales, Australia
Melbourne, Victoria, Australia
Responsibilities
Direct the hands-on system build for the stream, including configuring data dictionaries, system parameters, rule logic, and backend workflows.
Engage directly with operational leaders, subject matter experts, and hospital teams to translate practical requirements into precise configurations.
Support the implementation of a new Patient Administration System (PAS) across the organisation, focusing on configuration, testing, documentation and change management.
Locations (4)
St Leonards, New South Wales, Australia
Brisbane, Queensland, Australia
Sydney, New South Wales, Australia
Melbourne, Victoria, Australia
Responsibilities
Supporting PAS configuration activities and meeting project milestones and timelines
Assisting with system configuration and testing activities to validate functionality and performance
Documenting current-state processes and contributing to workflow improvement initiatives
Managed Care Appeals Analyst
Elevate Patient Financial Solutions · Posted Nov 11, 2026
The Managed Care Appeals Analyst will research closed - $0 balance accounts for underpayment amounts due from payors per established contracts. Appeal Analysts ensure that payments made are accurate and in full per the contract agreements identifying and reporting payor trends through established policies & procedures.
Compensation
Pay Range: $23.00 - $28.88 per hour
Responsibilities
Perform daily, systematic reviews of $0 balance accounts for the appropriate contractual reimbursement.
Post adjustments and patient responsibility at time of account review.
Use payor contract, remit, and audit note to troubleshoot and/or identify reimbursement efficiencies.
Create high level, detailed appeals that specifically identify what service(s) were not paid accurately and locate supporting information in the payor contract to submit with the appeal.
Contact identified payor sources to confirm eligibility, coordination of benefits, patient responsibility, DRG, APR-DRG, and any other denial or claims issue not clearly identified or understood.
Requirements
Associate or bachelor’s degree in Accounting, Finance, Business Administration, Healthcare Administration, or closely related field
Nice to have: Microsoft applications (spreadsheets, word processing, database applications)